At Thalia, our commitment to transforming mental health care in Africa is more than just a mission—it’s a reality that’s unfolding every day through our work. We’ve reached remarkable milestones that not only showcase our progress but also illuminate the path towards a future where mental health is integral to overall health care.
Screening Success: To date, Thalia has conducted over one million screenings, creating over 208,000 unique customer profiles. This achievement is a testament to our reach and the trust we’ve built within communities. Our ambitious goal is to screen 100 million patients by 2026, ensuring that mental health considerations become a part of diagnostic decisions across Africa, especially for lifelong diseases.
Universal Mental Health Program: In a groundbreaking initiative, we’ve launched the Universal Mental Health Program, currently piloted in Kenya in partnership with Vihiga County and the Kenyan government through the Ministry of Health. This program is a cornerstone of our strategy to embed mental health care within the fabric of primary health care.
Expanding Professional Network: Our network of mental health professionals has grown to over 5,000 across the continent, with plans to expand to 25,000 by the end of 2025. This growth is critical in ensuring that expert care is available and accessible to all who need it.
Profitability and Expansion: Thalia is proud to be a profitable entity, a rarity in the realm of health care startups, especially in regions with challenging economic conditions. Our model proves that it’s possible to be financially sustainable while making a profound social impact.
Increased Access Points: We’ve provided 3,500 access points for mental health services by transforming existing health centers. Our target is to expand to 100,000 access points by 2026, dramatically increasing the availability of mental health services across Africa.
Net Promoter Score (NPS): Achieving a Net Promoter Score of 83% in a context where stigma around mental health prevails is a significant accomplishment. This score reflects the high level of satisfaction and trust in our services, underscoring the effectiveness of our approach and the quality of care we provide.
At Thalia, our results and impact are not just numbers—they are lives changed, communities strengthened, and a continent moving closer to a future where mental health is recognized and treated with the urgency and care it deserves. We are on a journey to redefine mental health care in Africa, and every screening, every professional added to our network, and every access point we establish brings us closer to that vision. Join us as we continue to break barriers and build bridges towards a healthier, more resilient Africa.